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Struggling to manage the SLAs you've promised your customers? Nobl9's intuitive platform elevates your SLA management with actionable insights and executive dashboards.

Automated SMS messages are a great way to ensure your customers pay on time. Here are 10 examples of effective SMS payment reminders.

Enterprise Proposal Automation. Get a turnaround time on Request For Proposals that will amaze your customers. RFP.ai is an AI-powered assistant that helps suppliers with this repetitive bid-writing process.

Sentiment analysis tools are a must-have to understand your customers better. Here’s why — plus our top recommendations.

A detailed look at some of the best sentiment analysis tools to help you keep track of what people and customers think of your brand.

Introduction In the competitive business world, understanding and meeting the customers’ needs becomes a heavy task. For branding and to reach more customers, various campaigns like email and social media campaigns are conducted.

Having a predictive churn model can help you weed out delinquent and involuntary churn, keeping more customers and securing revenue.

Getting new customers is much more more expensive than retaining existing ones, so reducing churn is a top priority for many firms. Understanding why customers churn and estimating the risks are powerful components of a data-driven retention strategy.

Review mining is a simple concept. It’s the act of analyzing review content to really understand who your customers are

Unlocking the Power of Your Customers' Opinions