Get your Incontact.com Vs Netsuite.com Vs Zendesk.com results, available in PDF or Excel spreadhseet. Compare Incontact.com Vs Netsuite.com Vs Zendesk.com vendor profiles and backgrounds verified by top online data services.
Compare leading software vendors side by side to make smarter, faster decisions. This comparison highlights the strengths and limitations of each platform across key categories such as features, user experience, support, and scalability. Whether you're evaluating two or three options, viewing them in parallel reveals how each vendor aligns with your business needs. Cut through marketing noise and focus on objective, functional differences that matter. Use this layout to simplify complex buying decisions and ensure you're investing in a solution that delivers real value for your team and long-term strategy.
| Criteria | incontact | netsuite | zendesk |
|---|---|---|---|
| Category | CRM | CRM | CRM |
| Website Presence | Highly professional, fast and secure site | Highly professional, fast and secure site | Highly professional, fast and secure site |
| Company Size | 1,000+ employees | >1000 employees | >1000 employees |
| Funding or Valuation | Raised $7.77M over 7 funding rounds | Large enterprise or public company | Large enterprise or public company |
| Customer Reviews | 3.4 out of 5 stars on Glassdoor | 4.5-5 stars, many reviews | 4.5-5 stars, many reviews |
| Technology Stack | Cloud-based contact center solutions | Highly scalable, innovative stack | Highly scalable, innovative stack |
| Security Certifications | Compliant with industry standards | SOC 2/ISO certified | SOC 2/ISO certified |
| Partnerships | Collaborations with major cloud providers | Premier status with top platforms | Premier status with top platforms |
| Social Proof & Community | Active in contact center communities | High engagement + open-source contributor | High engagement + open-source contributor |
| Demo/Free Trial | Offers product demonstrations | Self-serve demo/trial | Instant access, generous trial |
| Global Presence | Operations in multiple countries worldwide | Full global presence with regional HQs | Full global presence with regional HQs |
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