Get your Ibex.co Vs Incontact.com Vs Zendesk.com results, available in PDF or Excel spreadhseet. Compare Ibex.co Vs Incontact.com Vs Zendesk.com vendor profiles and backgrounds verified by top online data services.
Compare leading software vendors side by side to make smarter, faster decisions. This comparison highlights the strengths and limitations of each platform across key categories such as features, user experience, support, and scalability. Whether you're evaluating two or three options, viewing them in parallel reveals how each vendor aligns with your business needs. Cut through marketing noise and focus on objective, functional differences that matter. Use this layout to simplify complex buying decisions and ensure you're investing in a solution that delivers real value for your team and long-term strategy.
Criteria | ibex | incontact | zendesk |
---|---|---|---|
Category | CRM | CRM | CRM |
Website Presence | Highly professional, fast and secure site | Highly professional, fast and secure site | Highly professional, fast and secure site |
Company Size | 10,000+ employees | 1,000+ employees | >1000 employees |
Funding or Valuation | Public company | Raised $7.77M over 7 funding rounds | Large enterprise or public company |
Customer Reviews | Positive reviews in BPO sector | 3.4 out of 5 stars on Glassdoor | 4.5-5 stars, many reviews |
Technology Stack | Proprietary analytics and digital platforms | Cloud-based contact center solutions | Highly scalable, innovative stack |
Security Certifications | PCI-DSS and ALCPA SOC certified | Compliant with industry standards | SOC 2/ISO certified |
Partnerships | Collaborations with major brands | Collaborations with major cloud providers | Premier status with top platforms |
Social Proof & Community | Recognized by Newsweek for remote work excellence | Active in contact center communities | High engagement + open-source contributor |
Demo/Free Trial | Contact for service demonstrations | Offers product demonstrations | Instant access, generous trial |
Global Presence | Operations in 31 facilities worldwide | Operations in multiple countries worldwide | Full global presence with regional HQs |